A Special Valentine Experience
for Couples

Effective Date: February 1st, 2026

These Terms govern the use of the Couples Retreat website and services operated under VEES AIRBNB & Hospitality Solutions.

1. Services

We provide curated short-term accommodation and premium hospitality experiences specifically designed for couples seeking to renew and strengthen their bonds during the Valentine season.

2. Eligibility

Both guests must be at least 18 years old to book, register for the retreat, and check-in to our designated facilities.

3. Booking & Payment

All bookings for the Couples Retreat must be paid in full via our secure online payment partner (Squadco). Your spot is strictly only secured upon successful payment confirmation.

4. Check-In & Check-Out

Check-in time for the retreat accommodation is from 2:00 PM on the preceding Friday. Check-out time is by 12:00 PM (Noon). Late checkouts may attract additional charges.

5. Guest Responsibilities

Guests agree to maintain the property in excellent condition, avoid illegal activities, and respect property rules and the peace of other retreat attendees. Any severe violation may result in immediate termination of your stay without a refund.

6. Damages and Liabilities

Guests are financially responsible for any damages to the property or provided amenities beyond normal wear and tear. Furthermore, VEES AIRBNB & Hospitality Solutions shall not be liable for the loss of personal belongings during your stay at Edmudian Court or during any of the retreat activities.

7. Privacy

Personal information provided during registration is handled securely and used solely for managing your retreat experience and providing essential communications and receipts.

Effective Date: February 1st, 2026

Couples Retreat is a premium hospitality and relational experience operated by VEES AIRBNB & Hospitality Solutions. Because our retreat involves booking exquisite accommodations, catering logistics, and securing facilitators well in advance, our refund framework is strictly structured.

1. Refund Eligibility Timeline

• 72 hours or more before the event: Eligible for an 80% refund of your total ticket price.
• 48–72 hours before the event: Eligible for a 50% refund.
• Less than 48 hours before the event: Non-refundable. At this stage, accommodations and logistics have been irrevocably finalized based on your attendance.

2. Processing Time

Approved refunds will be processed within 5–10 business days directly to the original payment method used via Squadco.

3. Force Majeure & Exceptions

Refunds or completely transferring your ticket to another couple may be considered in cases of severe, documented medical emergencies beyond the couple's control. These situations are strictly subject to management review.

Effective Date: February 1st, 2026

This policy outlines the terms governing cancellations for the Couples Retreat organized by VEES AIRBNB & Hospitality Solutions.

1. Booking Confirmation

Your spot at the retreat is only confirmed once payment has been successfully processed and your registration confirmation email has been received. Unpaid reservations will be automatically purged.

2. How to Cancel

All cancellation requests must be explicitly sent to our official email channel at info@couplesretreat.co. Please include both your names and the primary phone number used during registration so we can track your ticket.

3. No-Show Policy

Failure to arrive at Edmudian Court, Katampe Extension on the scheduled retreat date without prior written notice will result in the forfeiture of the full booking amount. No-shows are not eligible for a refund.

4. Event Modification by Organizers

In the highly unlikely event that VEES AIRBNB & Hospitality Solutions needs to postpone or significantly alter the Couples Retreat schedule, all registered couples will be offered the choice of a full 100% refund or a ticket transfer to the newly scheduled date.